Booking Information and Box Office details
Tickets for shows this season are now on sale
How To Book
Online: www.ticketsource.co.uk/westovians
By Phone: 0333 666 3366
Good news! Ticketsource has abolished their Telephone Box Office service fee. Ticket buyers will no longer pay a supplementary service fee when booking over the phone.
Telephone service hours: Monday to Friday (9:00am to 7:00pm) and Saturday (9:00am to 5pm), excluding Bank Holidays
All calls received outside of available hours will operate on an answerphone and call back basis.
In Person Booking
Tickets may also be obtained from:
Sanddancer Clothing Shop, Ocean Road, South Shields, next to “The Marine”
Will be selling Westovian tickets to the general public.
There will be no charge to customer
Visitor Information Centre
The Word, Market Place, South Shields
Tyne and Wear, NE33 1JF
Westovian Box Office
Opens one hour prior to performance times
Theatre doors open one hour before the start of the performance.
All queries relating to tickets please email: boxoffice@westovians.co.uk
Group Discounts
We offer special discounts for large groups:
- Plays: Buy TEN tickets and get ONE FREE
- Panto: Buy TWENTY panto tickets get TWO free seats, buy THIRTY panto tickets and get THREE free seats
Refund Policy and Exchange Policy
We do not offer refunds unless the event is cancelled or rescheduled.
If you find that you are unable to attend a performance we can exchange your tickets, provided you do so prior to the performance designated on the ticket*. Unfortunately, we are unable to offer exchanges on tickets for show dates that have already passed.
In the event of a performance being cancelled or rescheduled, we will endeavour to get in touch and offer an exchange or full refund for the performances affected. If you are uncertain about a show cancellation, have a query, or would like to claim an exchange/refund you can contact us through one of the following channels:
Email our box office manager: boxoffice@westovians.co.uk
*Please note this only applies to in-house productions by the Westovian Theatre Society and that the exchange policies of visiting companies may vary.
Theatre Notices
- Smoking, including e-cigarettes, is not permitted anywhere in the theatre.
- Latecomers may not be allowed to take their seats whilst the play is in progress until a suitable break in the performance
- An induction loop system is in operation – please set hearing aids to channel “T”.
- There is a coffee bar and licensed bar available.
- You may pre-order your drinks and coffee before the performance to avoid waiting during the interval.
- No photography or video recording is allowed.
Accessibility and Carer’s tickets
We have a ramp up to the theatre entrance and a ramp inside to the auditorium level. We also have an accessible toilet.
In the auditorium we have spaces for those unable to get out of their wheelchair and seats where the individual gets out of the wheelchair but with space beside them for the folded chair.
We offer free carer tickets when purchased alongside a full paying ticket. These tickets can be purchased from The Word, Market Place or from our Box Office which is open an hour before any theatre performance, or email info@westovians.co.uk
These cannot be purchased online.
*Please note this only applies to in-house productions by the Westovian Theatre Society and that the policies of visiting companies may vary.
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